Frequently Asked Questions

  • Online. Our practice is fully virtual, sessions are held onlive via a HIPAA compliant video platform.

  • Monday-Thursday 9am-7pm

  • No, we are only licensed to provide services in Pennsylvania and Delaware; therefore you must be a resident of either of those states.

  • Primary Rate: $125/ for a 50-min session

    Reduced rate: $80-100 for a 50-min session (based on financial need, decided during consultation

    Extended Sessions: $225 for 90-min session

  • No, we are not paneled with any insurance companies and therefore do not accept it as payment for services. You are welcome to use debit/credit card, HSA/FSA, or therapy scholarship funds. Your insurance company may offer reimbursement

  • All of us have coping skills, and if you’ve made it this far in life you have done what was necessary to survive. However, if you realize that those methods are not quite doing the job anymore, then it might be time to get outside professional support

  • Therapy is not one-size-fits all and it is also not a ‘cure all’. It is a collaborative process and works best if you are actively working that process. You may not see immediate change, however you may notice gradual change overtime as a result of consistency

  • If you’re a new client, you must first complete a Consultation Call. It’s completely free and will allow us to get a better idea of your needs and see if we’re a good fit for counseling.

    Current/Established clients can login to the Client Portal or schedule at the end of sessions.

  • The first session is basically a ‘getting to know you’ session. We might review your current life, history, significant events, and goals for counseling. Since building a strong rapport is a crucial part of the counseling process, we may not dive directly into your issues in the first session. But be patient, we’ll get there soon enough.

  • It is recommended upon starting out to attend sessions weekly so to build a therapeutic rapport and begin working on issues sooner. However, many people do just as fine with bi-weekly sessions. It depends on schedule, affordability, emotional capacity, and other factors — however it is recommended to not go more than 3 weeks when first beginning.

  • This service is not available for new clients. Clients must complete at least 12 consecutive sessions in order to be assessed for these items.

  • King Counseling Services does not provide Crisis or Emergency types of services. If you are in need of Emergency/Crisis services you can utilize the following numbers:

    -Mental Health Crisis: 9-8-8

    -Suicide Lifeline: 1-800-273-8255

    -Domestic Violence Help: 1-800-799-7233

GOOD FAITH ESTIMATE

 Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
 You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
 Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises